Contact Us

Have questions or ready to plan your Canadian adventure? We're here to help!

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Our travel experts are ready to assist you with planning the perfect Canadian adventure. Reach out to us through any of the following methods:

Visit Us

123 Adventure Way
Vancouver, BC V6B 4Y8
Canada

Call Us

+1 (604) 555-0123

Monday-Friday: 9AM-6PM

Saturday: 10AM-4PM

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Canada Explorer Office

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Frequently Asked Questions

Quick answers to common questions about our tours and services

What is the best time to visit Canada?

The best time to visit Canada depends on your interests. Summer (June-August) is ideal for most outdoor activities and sightseeing. Fall (September-October) offers spectacular foliage. Winter (December-February) is perfect for snow activities and Northern Lights viewing. Spring (April-May) has fewer crowds and pleasant weather in many regions.

Do I need a visa to visit Canada?

Many visitors need either a visitor visa or an Electronic Travel Authorization (eTA) to travel to Canada. U.S. citizens only need a valid passport. We recommend checking the official Government of Canada website for the most up-to-date entry requirements for your nationality.

Are your tours suitable for children?

Many of our tours are family-friendly and suitable for children of various ages. Each tour listing specifies age recommendations. We also offer specialized family packages designed with activities appropriate for all ages.

What is your cancellation policy?

Our standard policy allows for full refunds on cancellations made 30+ days before departure, 50% refund for 15-29 days, and no refund for less than 14 days. However, we understand that circumstances can change, so please contact us directly to discuss your specific situation.

Can you arrange custom tours?

Absolutely! We specialize in creating custom itineraries tailored to your interests, timeframe, and budget. Contact our team to start planning your personalized Canadian adventure.